FJK Job Portal Refund Policy
1. Introduction
At FJK, we strive to provide the best possible service to our users. This Refund Policy outlines the conditions under which refunds may be granted for services purchased through our job portal.
2. Eligibility for Refunds
- Service Issues: Refunds may be issued if the services you have purchased are not delivered as described or if there are significant issues that prevent you from using the services effectively.
- Technical Errors: If you encounter technical problems that we are unable to resolve, you may be eligible for a refund.
- Duplicate Payments: If you accidentally make duplicate payments for the same service, we will refund the duplicate payment.
3. Refund Requests
To request a refund, please contact our customer support team at [email protected] with the following information:
- Your name and contact details
- Details of the service purchased
- The reason for the refund request
- Any relevant supporting documentation or screenshots
4. Refund Process
- Review: Once we receive your refund request, our team will review it and may contact you for additional information.
- Decision: We will notify you of the decision regarding your refund request within 14 days.
- Issuance: If your refund request is approved, we will process the refund using the original payment method. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider's policies.
5. Non-Refundable Services
- Completed Services: Services that have already been completed and delivered are generally not eligible for refunds.
- Subscription Fees: Monthly or annual subscription fees are non-refundable once the subscription period has begun.
- Third-Party Services: Payments made for third-party services facilitated through FJK are subject to the refund policies of those third parties.
6. Changes to the Refund Policy
FJK reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of the updated policy.
7. Contact Information
If you have any questions or concerns about this Refund Policy, please contact us at:
FJK Job Portal Email: [email protected] Phone: +964-123-456-789
By using the FJK job portal, you acknowledge that you have read, understood, and agree to this Refund Policy.